Ongoing support from us helps you maintain the success of your brand platform.
Support service
Your launch is just the start of our partnership. We are pro-actively dedicated to helping you effectively manage your brand.
On-hand support
Any questions about how a feature in your BrandStencil account works or if something doesn't quite look right you can get in touch with our support team. No chatbots or long queues, we are here to help you and we really care about your success.
24/7 knowledge base
We also have an extensive knowledge base where you can find the answer to your question. You can access the help centre directly from your account.
Building together
Your input is vital to the success of the platform. We continuously release new features based on what you tell us you need. Let us know if there's a feature that will help your endeavours.
Our support policy
If you'd like to know the finer details on our support service you can learn more on the Support Policy page. Here you can find out our support hours and the SLA.
Improving usability with help and documentation
Learn how we help people to use our platform and get answers to their questions whenever they need them.
Smarter support with contextual help