Privacy Policy

We respect your privacy and do everything in our power to protect it. The following Privacy Policy describes our commitment to you and your data. If you have any questions please contact us.

This Privacy Policy is effective from 1 December 2017. We may amend it from time to time, so check this page to ensure that you are aware of any changes. 

What data do we collect

  1. When you sign up for an account or are invited by a colleague, we store your name and email address.
  2. When you set or update your password this is stored against your name. We use a powerful encryption process to protect this.
  3. When you create a piece of artwork using the LiveCreate feature we store the content you enter (text, colour preference, uploaded images, etc.).
  4. As you use BrandStencil we store log files on the server. These logs are anonymous but may include information such as the page you requested, your Internet Protocol (“IP”) address, browser type and settings, referring / exit pages and URLs, number of clicks and how you interact with BrandStencil. Log files help us to monitor, analyze, improve and maintain the service and to diagnose and fix any Service-related issues.

Data management and disclosure

  1. Under no circumstances will we ever sell, distribute or lease any of your data to third parties.
  2. You own all rights to any assets and resources you have uploaded to BrandStencil or created using the LiveCreate.
  3. When you delete a resource or a piece of artwork from your list of Saved Materials all associated data and files are permanently deleted.
  4. BrandStencil staff may view your data but only as necessary
    1. to maintain, provide and improve the service;
    2. to resolve a support request from you;
    3. if we have a good faith belief that such data is in violation of our Acceptable Use Policy;
    4. as reasonably necessary to allow BrandStencil to comply with or avoid the violation of applicable law or regulation;
    5. We may also analyze your data in aggregate and on an anonymized basis in order to better understand the manner in which BrandStencil is being used.

Our cookie policy

  BrandStencil use cookies to enhance your experience. For example, if you choose to use the ‘remember me’ feature a cookie is set to store your login details. The cookies we use include:

  1. Google Analytics - to store information on usage and help us understand how users interact with BrandStencil.
  2. Laravel Session - this is set automatically by the Laravel framework BrandStencil is written with. It is used to store temporary information such as notification messages while you are using BrandStencil. This has a lifespan of 120 minutes.
  3. Laravel Session ID - this is used in conjunction with the above and links the data being stored with the current session. This has a lifespan of 1 minutes.

How we protect your data

  1. We own outright all the technology and rights to the BrandStencil application.
  2. We go to every reasonably length to ensure that your data and resources are stored as securely as possible.
  3. All BrandStencil data is stored on our secure, UK based server leased from our hosting partner, Clook.
  4. Only the staff of Electric Putty and Clook have access to this server and will do so only as required to perform required maintenance or resolve an issue.
  5. For more information on this please refer to our Security Policy document.

Please contact us if you have any questions.